Online Advice

Items to help

Office Opening Hours:

10:00 till 16:00

Telephone Opening Hours:

10:00 till 16:00

Opening Times

Translate

Search Online Free Advice

Citizens Advice Portsmouth Services

Access to Justice page image

Access to Justice

Older Persons Service page image

Older Persons Service

Trussel Trust Kings Church Foodbank page image

Trussel Trust Kings Church Foodbank

Armed Forces Covenant page image

Armed Forces Covenant

Generalist Advice Service page image

Generalist Advice Service

Immigration page image

Immigration

National Citizens Advice Website Search

Housing Benefit

You might be able to get Housing Benefit to help pay your rent if you\’re on a low income or you claim benefits. Housing Benefit is paid by your local council.

Housing options for people leaving the Armed Forces, veterans and their families

This information applies to: people who will soon be leaving the Armed Forces, people who used to serve in the Armed Forces (veterans), the dependants of people who will soon be leaving the Armed Forces and veterans

Getting your housing plan

You’II get a housing plan from the council if they decide they can help: prevent you from becoming homeless find you a new home if you’re already homeless Your housing plan should explain exactly how the council will help you.

Complaining about housing discrimination

You'll need to check a few things before you can take action about housing discrimination.

Help with housing if you're from the EU

If you’re from the EU, European Economic Area (EEA) or Switzerland, you might be able to get help from your local council with social housing or somewhere to stay if you’re homeless.

Your council or housing association home is unsuitable

If you live in a council or housing association home that doesn’t meet your needs you might be able to move to a different one. This could be because: your home is too small for you, your home doesn’t meet your health or disability needs, your benefits have been reduced and you can’t afford your rent, you need to move to a different area

Check if your housing problem is discrimination

It might be against the law if someone treats you unfairly or differently because of who you are, such as being disabled or being a woman. If it is, you can complain or take them to court. The main law that covers discrimination in housing is the Equality Act 2010 - Part 4 is about housing. It covers you when you’re looking for a place to live or living somewhere.

Gathering evidence about housing discrimination

Before you complain or take legal action about housing discrimination, you should prepare carefully.

If you're offered housing because you're homeless

You might have been offered emergency accommodation if you’re already homeless and the council is considering your homeless application. This is also called ‘interim accommodation’ and it should only last for a short time. If the council has decided you meet the criteria for longer term housing, you might be given ‘temporary accommodation’ until the council can find you a longer term home.

Taking legal action for housing discrimination

You should try to resolve your problem informally before you take legal action - it might be the best way to get a solution. You’ll need to get all the facts together first.

For more results, please visit: https://www.citizensadvice.org.uk/s/?q=Housing

Benefits

Consumer

Debt

Family

Health

Housing

Immigration

Law and courts

Work

Disability Confident Employer

Skills for life Multiply

Funded by UK Government

Care Leaver Covenant