Our volunteers assist with form filling. However, we get many requests for assistance and unfortunately this is dependent on our capacity. If we can’t assist, you can approach Advice Portsmouth for assistance, if you live in PO1-PO6, or your local Citizens Advice if you live elsewhere. You can also use the step-by-step form filling guides on our website for PIP, DLA and Attendance Allowance.
Can you help me with Universal Credit?
If you need help claiming Universal Credit our Help to Claim service can help you. The service is available via telephone on 0800 144 8 444 or webchat at www.citizensadvice.org.uk
Can I meet someone to discuss my problem face-to face?
Yes, if you book an appointment. If we have an adviser available, they’ll be happy to see you face-to-face. You can ask for a face-to-face appointment by attending our drop in, calling us, or sending us an email using our web form.