Welcome to Citizens Advice Portsmouth
How can we help?
Citizens Advice Portsmouth has operated in Portsmouth for more than 75 years.
We offer free, impartial and confidential advice in person, on the telephone and online to the people of Portsmouth.
With our team of advisors made up from both paid staff and volunteers we run a Money Advice Centre at Ark Royal House, Winston Churchill Avenue (close to the City Centre and Central Police Station).
Follow us on Twitter
Annual General Meeting 2019
The Trustees of Citizen’s Advice Portsmouth will hold their Annual General Meeting on Wednesday 27th November. The Meeting will take place in the Eldon Building, Winston Churchill Avenue, Portsmouth PO1 2DJ and will run from 5.00 - 5.30 pm.
Anyone over the age of 18 who is interested in furthering the work of Citizens’ Advice Portsmouth may attend, but voting rights will be restricted to Board Members. Anyone wishing to attend should inform Nick Stanley (Assistant to the Chair) via This email address is being protected from spambots. You need JavaScript enabled to view it. for him to arrange access.
Help to Claim - Universal Credit
Our Help to Claim team help you if you are struggling to apply for Universal Credit, or if you have any problems with Universal Credit before your first payment.
You can drop-in to us 9am-2pm Monday – Friday and an adviser will see you if they are free, or we will book you an appointment.
Alternatively, you can leave a message with us on 02392 855 855 or email This email address is being protected from spambots. You need JavaScript enabled to view it. and we’ll get back in touch as soon as possible.
Free Deaf Advice
To advise you on your debt issues we offer a service called Money Advice Service Debt Advice Project, or MASDAP. This is a government funded debt advice service that is free and confidential. You will not be judged and neither is any personal information shared with the Money Advice Service. Citizens Advice is fully impartial and confidential.
If you are deaf and want help with debt, the project will cover the cost of a BSL Interpreter so that you can access the services of a debt adviser. The Interpreter is free, you do not have to pay anything. Interpreters booked through this project are provided by Action on Hearing Loss.
For more information please click here
Money Advice Service
Drop In Service
Monday - 9:00am - 7:00pm
Tuesday - 9:00am - 4:00pm
Wednesday - 9:00am - 4:00pm
Thursday - 9:00am - 4:00pm
Friday - 9:00am - 3:00pm
Telephone Service
Monday - 9:00am - 7:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday - 9:00am - 3:00pm
Location
Ark Royal House
Winston Churchill Avenue
Portsmouth
PO1 2GF
Appointments
If you require a pre-booked money advice
appointment please contact us on
023 9285 5855
Info Point Service
Drop In Service
Monday - 10:00am - 2:00pm
Tuesday - 10:00am - 2:00pm
Wednesday - 10:00am - 2:00pm
Thursday - Closed
Friday - Closed
Location
Units 2-3, Ark Royal House
Winston Churchill Avenue
PO1 2GF