Our Advice Centre

Citizens Advice Portsmouth - Advice Centre

Ark Royal House, Winston Churchill Avenue, PO1 2GF
(Opposite Portsmouth Central Police Station)

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We run our Centre from Ark Royal House, Winston Churchill Avenue, where we offer free, confidential and impartial advice to those experiencing difficulties. The service is available to anyone regardless of their age, income, or any other circumstances.

If you are seeking general information then you can get help and assistance from our face to face weekly Info Point Service which operates from our premises every Monday to Wednesday from 10:00am to 2:00pm.

Our specialist money advisers aim to help clients find ways of maximising their income; determine their liability for debts; produce an accurate statement of their financial situation and negotiate with creditors to make realistic payment offers. 

The level of advice we offer is tailored to suit the client’s needs and the complexity of their situation.  We can provide information to empower individuals to manage their own financial affairs, offer face-to-face advice for dealing with money matters and creditors, or undertake in-depth casework on behalf of particularly vulnerable customers.

Drop In Service – available Mondays from 9:00am to 7:00pm, Tuesday to Thursday from 9:00am to 4:00pm and Fridays from 9.00am to 3.00pm.

Telephone Advice – available available Monday to Thursday from 9:00am to 4:00pm and Fridays from 9.00am to 3.00pm. on

 

(023) 9285 5855

Webchat Service – available available Monday to Thursday from 9:00am to 4:00pm and Fridays from 9.00am to 3.00pm.

To access the webchat service just click on the link on the right of this page or for more information on money advice you can click here.

 

What customers say

“I was very low when I came to the CAB, with debts and problems everywhere. I am now a lot happier, as I pay one sum of money each month and get left alone by creditors”.