What do volunteers do?

Volunteering with the Citizens Advice Network

We have over 23,000 highly trained volunteers supporting the delivery of our work.

We welcome volunteers from a range of backgrounds and with a range of experiences.

Could you join them?

We welcome disabled volunteers and volunteers with long term health conditions, including mental health conditions. Scroll further down this page to read about the volunteering experiences of some of our disabled volunteers.

Volunteer  locally wih us

Take our QUIZ to find out which of our many volunteer roles would be best for you!

This quiz is a fun tool to give you an idea of the types of roles you might be interested in, but why not contact your local Citizens Advice or Witness Service court directly to have a chat about what other roles might be available?

Search for local opportunities, including trustee roles, fill out a quick online form and your local Citizens Advice will get in touch with you to discuss options.  Search here

Interested in supporting witnesses in courts?
Explore the roles and apply to become a volunteer with the Citizens Advice Witness Service.

About volunteering with Citizens Advice Network
Find out about:
Why not have a look at the frequently asked questions about volunteering with us?
This gives answers to questions about training, time commitment, volunteering if you receive state benefits and so on.
To find out more about the value of volunteering to individuals, communities and society have a look at our short report.

Disabled volunteers
Citizens Advice has a diverse and inclusive workforce and actively welcomes disabled volunteers and volunteers with physical and mental health conditions within local Citizens Advice and the Witness Service.

Read about the experiences of some of our local Citizens Advice volunteers.


Positions Vacant

Urgently needed

- Treasurer (Trustee)  More info...

- Debt Advisor

What customers say

“I was very low when I came to the CAB, with debts and problems everywhere. I am now a lot happier, as I pay one sum of money each month and get left alone by creditors”.