Welcome to Citizens Advice Portsmouth
We here at Citizens Advice Portsmouth are dedicated to keep supporting you during these unprecedented times. To protect both our staff and our customers, however, we have had to make some changes to the way we are delivering our service. We are no longer offering face to face advice, instead we are providing all support via telephone and email.
As you can probably imagine, all our advisors are working extremely hard to assimilate the large amount of information that is changing daily, so please be patient with us. If we cannot answer your query immediately, an adviser will get back to you as soon as possible.
In addition to our usual advice, we are providing support on issues that arise due to Covid-19. You can also check out information provided on our national website: citizensadvice.org.uk
For the latest factual health information, please visit the NHS website: nhs.uk
Citizens Advice Scams Fortnight
Citizens Advice Scams Fortnight takes place between 15th - 28th June, and this year the focus will be on COVID -19 scams. Have you, or someone you know, been a victim of a scam or been targeted by scammers since the Coronavirus outbreak? We would very much like to hear from you about your experience.
Please leave your name and telephone number and we will call you back or alternatively please us our contact form and leave your contact details.
We all owe money to various people all the time: bills are a fact of life. But, from time to time, you may find yourself overwhelmed by your debts and can't see a way of paying them all. We can help
Citizens Advice has a new team that’s here to help you get to your first payment of Universal Credit.
Citizens Advice and Macmillan Cancer Support work in partnership to provide welfare benefits advice for people affected by cancer.
We offer information and guidance to people on a wide range of issues.
A full Citizens Advice service for those living in PO1 - PO6, who are over the age of 65. Can assist in general advice matter.
Contact Sharon - 02392 855866 - Message facility available
Citizens Advice were chosen to deliver Pension Wise - a free and impartial guidance service from the DWP to help people understand what their choices are and make informed decisions.
The countywide project scheme aims to address the detrimental impact that cold homes, reduced water usage and anxiety due to utility bills can have on people returning home from hospital.
Specially trained Citizens Advice advisers will review patients’ utility bills to ensure they are on the best possible deals and maximising the benefits that utilities have to offer. The advisers will also help patients apply to be on the Priority Services Register – meaning that they will receive additional support should they experience a power cut or water shortage.
Is your mental wellbeing being affected?
Let us help!
We can provide advice & guidance to support you to take control of your life.
Please contact our community advice worker Denise on 02392 855 855
Further information visit: positivemindsportsmouth.org.uk
Joining Forces for Families (JFFF) is a project funded by the Armed Forces Covenant and delivered by Citizens Advice Hart, Rushmoor & Portsmouth.
It is aimed at helping serving personnel and their families when they encounter life's stressful events.
The service operates through a referral process, please follow the link: citizensadvicehart.org.uk
Citizens Advice providing a general advice service for veterans. Takes place at the Royal Maritime Club, 75-80 Queen St, Portsmouth PO1 3HS. First Wednesday of every month starting at 2pm
To advise you on your debt issues we offer a service called Money & Pensions Service Debt Advice Project, or MAPS. This is a government funded debt advice service that is free and confidential. You will not be judged and neither is any personal information shared with the Money & Pensions Service. Citizens Advice is fully impartial and confidential.
If you are deaf and want help with debt, the project will cover the cost of a BSL Interpreter so that you can access the services of a debt adviser. The Interpreter is free, you do not have to pay anything. Interpreters booked through this project are provided by Action on Hearing Loss.
Please do not include any sensitive information i.e: Date of Birth, National Insurance, Bank Details etc.
Winston Churchill Avenue,
Registered office: Citizens Advice Portsmouth, Ark Royal House, Winston Churchill Avenue, Portsmouth, Hampshire, PO1 2GF
Company registration number: 2946921 Charity registration number: 1039776 Authorised & regulated by the Financial Conduct Authority: FRN 617699
Created by: Portsmouth Computer Foundation